• Delivery between 1-3 business days
• All orders are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays. You will receive an email from Tulle and Batiste letting you know that your order has shipped along with your tracking number
• This service is fully trackable
• Once an order has been shipped and tracking details emailed to you, Tulle and Batiste is no longer responsible for goods shipped. Please check with JNE if you have any delivery issues
• Signature required on delivery. If you are not at home to receive, JNE will contact you to arrange another delivery time. You will need identification to collect

All goods sent out by Dani Fashion will be sent out in the most suitable packaging for the item/items purchased to ensure protection of the item. Care labels will appear on all garments and should be followed strictly.

Items are inspected by Dani Fashion before dispatch. Dani Fashion is not taking any responsibility once item sent. If you require insurance please send us an email upon purchasing.

Please make sure your shipping address details are up to date when ordering. Please check with your DHL (international shipping) or JNE (domestic Indonesia) office if you experience problems during shipping. We do not refund for items lost in the mail. If you are experiencing problems please follow up with your DHL (international shipping) or JNE (domestic Indonesia) office who will be able to lodge an enquiry. We will do our best to assist you.

We are very proud of how quickly we process the orders. If items are in stock your order will shipped the next business day. However, to get orders out this quickly it means we are not able to make any amendments, including changing the billing / shipping address, item style / size, remove / add items to your order or cancel your order.

We ship worldwide. If your country is not listed at the checkout, please email us and we will consider adding your country to the list.

The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.

For tracking purposes a signature is required on delivery for domestic and international shipping. If no one is home during business hours your package may end up at your local post office. If delivery is attempted but you are not home you will receive an ‘attempted delivery slip’ in your letterbox and an ‘attempted delivery email’ giving you instructions on where to go and collect your package. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, ie. a business address.

For orders within Indonesia are shipped at the flat rate $10 per pcs and world wide orders are shipped at the flat rate $35 per pcs for standard shipping. Please note, we do not ship to hotels so use a business address or a private address only.

Unfortunately, due to carrier limitations we are currently unable to ship to the following countries / regions:

• Pakistan
• Cuba
• Iran
• North Korea
• Sudan
• Syria
• Myanmar / Burma

All international customers are responsible for the customs rates within their own country. Dani Fashion will declare full United States Dollars value paid on all shipments and will include an invoice for customs should they require it. Unfortunately Tulle and Batiste cannot put a lower value on your parcel.